Incidents | novem Incidents reported on status page for novem https://status.novem.io/ https://d1lppblt9t2x15.cloudfront.net/logos/e4a81933e57411b014cdda561a5650e4.png Incidents | novem https://status.novem.io/ en Weekly feature rollout https://status.novem.io/incident/873140 Thu, 16 Apr 2026 19:05:19 -0000 https://status.novem.io/incident/873140#d236fed5b5b49647edbb89157bcff85ff76116dd07db8c83054d7c0902c1f666 The software will be upgraded, and this might lead to a few minutes of downtime or disrupted service availability. Thank you for your patience. api.novem.io/v1 recovered https://status.novem.io/ Thu, 09 Apr 2026 18:19:09 +0000 https://status.novem.io/#6b67805da29c4dc15af1af898c024992a64934f16d12cfeb89bac4b356573d38 api.novem.io/v1 recovered api.novem.io/v1 went down https://status.novem.io/ Thu, 09 Apr 2026 18:15:34 +0000 https://status.novem.io/#6b67805da29c4dc15af1af898c024992a64934f16d12cfeb89bac4b356573d38 api.novem.io/v1 went down Weekly feature rollout https://status.novem.io/incident/868167 Thu, 09 Apr 2026 18:10:15 -0000 https://status.novem.io/incident/868167#1d97ed867a93cd44d26ca6aa28613f56c280bbb1ae1af9724f82ce83ee35a86f The software will be upgraded, and this might lead to a few minutes of downtime or disrupted service availability. Thank you for your patience. api.novem.io/v1 recovered https://status.novem.io/ Thu, 26 Mar 2026 20:26:08 +0000 https://status.novem.io/#19373c3846436e056a49110e95f881b15ca506eb1d4d4d6c7f859708149b4067 api.novem.io/v1 recovered novem.io recovered https://status.novem.io/ Thu, 26 Mar 2026 20:26:06 +0000 https://status.novem.io/#3b3c1e40f3f37f7fb68e9d75e20ccf45bba02d9780e28ce6ed7d7fb836b998d8 novem.io recovered novem.io went down https://status.novem.io/ Thu, 26 Mar 2026 20:22:29 +0000 https://status.novem.io/#3b3c1e40f3f37f7fb68e9d75e20ccf45bba02d9780e28ce6ed7d7fb836b998d8 novem.io went down api.novem.io/v1 went down https://status.novem.io/ Thu, 26 Mar 2026 20:16:48 +0000 https://status.novem.io/#19373c3846436e056a49110e95f881b15ca506eb1d4d4d6c7f859708149b4067 api.novem.io/v1 went down Weekly feature rollout. https://status.novem.io/incident/858201 Thu, 26 Mar 2026 20:10:14 -0000 https://status.novem.io/incident/858201#f513a215b22fc1e1127995b5bc3c687668bf97a3b735a10b5e4948e2a820b3f3 The software will be upgraded, and this might lead to a few minutes of downtime or disrupted service availability. Thank you for your patience. Weekly feature rollout. https://status.novem.io/incident/847906 Thu, 12 Mar 2026 20:15:42 -0000 https://status.novem.io/incident/847906#af33413a44951a8bbdab0c0a630a52563ff39b146427ddeca78bea37b0eef3a5 The software will be upgraded, and this might lead to a few minutes of downtime or disrupted service availability. Thank you for your patience. Small feature release https://status.novem.io/incident/836899 Sun, 01 Mar 2026 14:20:26 -0000 https://status.novem.io/incident/836899#7e96c66bc6fea02af1efd219ecc618a83b70b213638999108973f5476fc3cf6d The software will be upgraded, and this might lead to a few minutes of downtime or disrupted service availability. Thank you for your patience. Weekly feature rollout https://status.novem.io/incident/832333 Tue, 24 Feb 2026 20:20:59 -0000 https://status.novem.io/incident/832333#ec121c3e4745c6ced1d5e7f904d4130575596442a809f0427537b686553c3879 The software will be upgraded, and this might lead to a few minutes of downtime or disrupted service availability. Thank you for your patience. Weekly feature rollout. https://status.novem.io/incident/823543 Wed, 11 Feb 2026 20:50:07 -0000 https://status.novem.io/incident/823543#21125094d6aa9a6d9b46747509908935fddbea3ce22d9ce57d1cc188117ad2df The software will be upgraded, and this might lead to a few minutes of downtime or disrupted service availability. Thank you for your patience. Incremental feature rollout https://status.novem.io/incident/812894 Tue, 27 Jan 2026 19:20:57 -0000 https://status.novem.io/incident/812894#2f4ca256158e9b6c2438a5b84d748f589c0f6f99b9ad0dfa9fae4cd94ee156f3 The software will be upgraded, and this might lead to a few minutes of downtime or disrupted service availability. Thank you for your patience. Weekly feature rollout. https://status.novem.io/incident/811625 Sun, 25 Jan 2026 21:20:32 -0000 https://status.novem.io/incident/811625#dc842b4a20ff52dcb73d9716554e5eeec275e99490460403ba662f2feb06e666 The software will be upgraded, and this might lead to a few minutes of downtime or disrupted service availability. Thank you for your patience. Email rendering issue https://status.novem.io/incident/808152 Tue, 20 Jan 2026 14:55:00 -0000 https://status.novem.io/incident/808152#e40978eb4f92b7c3b1b8f4f7d057e02027648228fd377165b5c2d2b605d5814a We've rolled out a fix Weekly feature rollout. https://status.novem.io/incident/805342 Thu, 15 Jan 2026 21:25:05 -0000 https://status.novem.io/incident/805342#64ec83880e96850f25e8551974527567cd34607b214d2d7c5e2e0bc58ad9835a The software will be upgraded, and this might lead to a few minutes of downtime or disrupted service availability. Thank you for your patience. Weekly feature rollout https://status.novem.io/incident/802351 Sun, 11 Jan 2026 18:50:00 -0000 https://status.novem.io/incident/802351#3e84dee394dd0f8ad7dc550f6d38b9edd1a7f6a987338b933fbb106edd8a1e7e The software will be upgraded, and this might lead to a few minutes of downtime or disrupted service availability. Thank you for your patience. E-mail service disruption https://status.novem.io/incident/798919 Mon, 05 Jan 2026 23:40:00 -0000 https://status.novem.io/incident/798919#841df9c9f4ff334c2024c116873274c483ebdcd34bc13ca5fd59695421eed426 All issues have now been resolved and functionality should be back to normal. E-mail service disruption https://status.novem.io/incident/798919 Mon, 05 Jan 2026 21:26:00 -0000 https://status.novem.io/incident/798919#a10e55a6eafd273f6c046e761cdc0d9626529f8af7a2aad06e77072495886bf0 E-mail services have been partially restored. We are still experiencing issues with jobs triggered through e-mail. E-mail service disruption https://status.novem.io/incident/798919 Mon, 05 Jan 2026 20:47:00 -0000 https://status.novem.io/incident/798919#e33a0693b7d25e6f1b9a3b9b257091241520c03d4d9eddfd37c291b6c51f1f9f We're experiencing issues with outbound e-mail sending and are currently investigating the root cause. Weekly feature rollout https://status.novem.io/incident/798822 Mon, 05 Jan 2026 18:50:59 -0000 https://status.novem.io/incident/798822#3e42563247acca5b2ce97b8535b91c705096fd6b48907e7b23c3269c7f738238 The software will be upgraded, and this might lead to a few minutes of downtime or disrupted service availability. Thank you for your patience. Weekly feature rollout. https://status.novem.io/incident/788269 Wed, 17 Dec 2025 20:15:00 -0000 https://status.novem.io/incident/788269#0e073df00dc8f6b86c3b05a559f667b3d5ba4beba68be449ac6c55fe8b3b75ff The software will be upgraded, and this might lead to a few minutes of downtime or disrupted service availability. Thank you for your patience. Weekly feature rollout https://status.novem.io/incident/785769 Sat, 13 Dec 2025 19:20:33 -0000 https://status.novem.io/incident/785769#c411dc2833e5c5b77c69014e9db820741a7ba19e4b90f0c84064add912df815b The software will be upgraded, and this might lead to a few minutes of downtime or disrupted service availability. Thank you for your patience. Weekly feature rollout https://status.novem.io/incident/781724 Sun, 07 Dec 2025 14:50:25 -0000 https://status.novem.io/incident/781724#7106b531a9831d5615a9710dfc35de66a10c2f3b637599a669505575d24ce28b The software will be upgraded, and this might lead to a few minutes of downtime or disrupted service availability. Thank you for your patience. Weekly feature rollout. https://status.novem.io/incident/774651 Wed, 26 Nov 2025 18:50:22 -0000 https://status.novem.io/incident/774651#fabb8059a1c796cd8fe7700c67c0606e3635da8c25b017db4ffd18617ff6b9de The software will be upgraded, and this might lead to a few minutes of downtime or disrupted service availability. Thank you for your patience. Weekly feature rollout. https://status.novem.io/incident/770978 Thu, 20 Nov 2025 19:40:58 -0000 https://status.novem.io/incident/770978#356ef031a5059d5059420e7fa3029543d66a2d895ae093d9d2d6045096a1ea85 The software will be upgraded, and this might lead to a few minutes of downtime or disrupted service availability. Thank you for your patience. Weekly feature rollout https://status.novem.io/incident/762282 Tue, 11 Nov 2025 18:50:38 -0000 https://status.novem.io/incident/762282#4fcb18927b5d0c30b68f3d1e93ec2a4341393247a7a24b84bc04d4a3e5d584a2 The software will be upgraded, and this might lead to a few minutes of downtime or disrupted service availability. Thank you for your patience. Weekly feature rollout. https://status.novem.io/incident/754699 Thu, 30 Oct 2025 20:10:53 -0000 https://status.novem.io/incident/754699#39ba1eafffb1caf4fff27b0b6f92f627cbf437aef9343ad4f3d5b6a455651bc9 The software will be upgraded, and this might lead to a few minutes of downtime or disrupted service availability. Thank you for your patience. Weekly feature rollout https://status.novem.io/incident/749357 Wed, 22 Oct 2025 18:10:07 -0000 https://status.novem.io/incident/749357#35514858c2d922bb32e1d48c7419968235bb7850fa3373a71356170b7f48cc22 The software will be upgraded, and this might lead to a few minutes of downtime. Thank you for your patience. System upgrades https://status.novem.io/incident/744982 Thu, 16 Oct 2025 19:55:07 -0000 https://status.novem.io/incident/744982#33c66bf1877fb27a469f39a915e8e8ebed7fe0c746a6b0b2f78f01be65828f6b We upgrade all production servers for novem.io to ensure systems are up to date with the latest operating system versions and security patches. Systems will experience intermittent downtime as services are restarted. Weekly feature rollout. https://status.novem.io/incident/738763 Mon, 06 Oct 2025 19:40:35 -0000 https://status.novem.io/incident/738763#ce861b417e1fea866b2b2f6f53f1d7169eef9da23c7448203f2fe59fa7d99981 The software will be upgraded, and this might lead to a few minutes of downtime or disrupted service availability. Thank you for your patience. Weekly feature rollout https://status.novem.io/incident/731134 Wed, 24 Sep 2025 18:40:42 -0000 https://status.novem.io/incident/731134#b6c2a3623c48897ad19b7fbe51360ca15cb8706549da204c3971a29f439941c3 We're updating the services, and expect a few minutes of down time Weekly feature rollout. https://status.novem.io/incident/721223 Tue, 09 Sep 2025 17:15:00 -0000 https://status.novem.io/incident/721223#c3835121d03f46d435941ebf58fc7ceb8599a10337c21430b1c8e18ae903cc2a The software will be upgraded, and this might lead to a few minutes of downtime or disrupted service availability. Thank you for your patience. System upgrades & feature rollout https://status.novem.io/incident/712247 Mon, 25 Aug 2025 20:30:59 -0000 https://status.novem.io/incident/712247#b126fb2fc66352f76f0e79542c504fa8859cb705b1d44b8e43e4d86d78c6942e We upgrade all production servers for novem.io to ensure systems are up to date with the latest operating system versions and security patches. Systems will experience intermittent downtime as services are restarted. Weekly feature rollout. https://status.novem.io/incident/708675 Tue, 19 Aug 2025 19:05:07 -0000 https://status.novem.io/incident/708675#8e9e4e1c0298ddaf09a634936c99ae71375aafb306058106b5fe25e0716ff730 The software will be upgraded, and this might lead to a few minutes of downtime or disrupted service availability. Thank you for your patience. Weekly feature rollout https://status.novem.io/incident/701463 Wed, 06 Aug 2025 17:50:54 -0000 https://status.novem.io/incident/701463#c795d0ac104fef3c6b0561662f93440d126ba053f54a5dda34bf990923efdf66 We are currently rolling out new features, and expect a few minutes of downtime. Weekly feature rollout. https://status.novem.io/incident/650879 Tue, 29 Jul 2025 18:05:44 -0000 https://status.novem.io/incident/650879#e31ee6725eb2f49ff23064e2dcfd2f4b45bd378c0662eac6a175b64bbe0b7e25 The software will be upgraded, and this might lead to a few minutes of downtime or disrupted service availability. Thank you for your patience. Weekly feature rollout. https://status.novem.io/incident/616298 Tue, 08 Jul 2025 18:35:36 -0000 https://status.novem.io/incident/616298#0a90de38b7e25fd21a34575b9fde06b8db41c247ba4dcf66008c4c36bfa6fe2f The software will be upgraded, and this might lead to a few minutes of downtime. Thank you for your patience. Weekly feature roll out https://status.novem.io/incident/609063 Wed, 25 Jun 2025 18:15:25 -0000 https://status.novem.io/incident/609063#e834c5aa598195c6b5165b4fc8e9351c78d0c7b0fcff1033fe694e59e8c2f918 We will be releasing some minor features and bug fixes, and we expect a minute or two of downtime. Weekly feature rollout. https://status.novem.io/incident/605358 Wed, 18 Jun 2025 20:25:43 -0000 https://status.novem.io/incident/605358#ee750644a3fdab3335b3b75183aba76f864f07a00b3a799045f76242e03be424 The software will be upgraded, and this might lead to a few minutes of downtime. Thank you for your patience. System upgrades https://status.novem.io/incident/604084 Mon, 16 Jun 2025 19:40:23 -0000 https://status.novem.io/incident/604084#ef9a01de0b1f3b4d98d259b703e22dfc2740d91684dbb742a5dee0f0207dba64 We upgrade all production servers for novem.io to ensure systems are up to date with the latest operating system versions and security patches. Systems will experience intermittent downtime as services are restarted. Small feature release https://status.novem.io/incident/595491 Mon, 02 Jun 2025 10:55:12 -0000 https://status.novem.io/incident/595491#13a0a0d9907e51e4354ff38239d4b58770ab08a242678d4faf77a835474f27f5 We are doing a small feature release, and we expect minimal downtime. Weekly feature rollout. https://status.novem.io/incident/564646 Wed, 14 May 2025 19:27:00 -0000 https://status.novem.io/incident/564646#cc86864e1e0c80dc09e7816bd0c924d13c35e269374a7044809ee4714b8464f1 The software will be upgraded, and this might lead to a few minutes of downtime. Thank you for your patience. System upgrades https://status.novem.io/incident/557664 Tue, 06 May 2025 20:00:47 -0000 https://status.novem.io/incident/557664#cbda958cf51d256fea26df4f98d6173587e68cd03ec12997ae733a3a9ce0006b We upgrade all production servers for novem.io to ensure systems are up to date with the latest operating system versions and security patches. Systems will experience intermittent downtime as services are restarted. Weekly feature rollout. https://status.novem.io/incident/554588 Wed, 30 Apr 2025 21:05:00 -0000 https://status.novem.io/incident/554588#a881572bd66e022a3d89f6c2143a3f4091f7b66d0bbd38ca5abc8fd61bd33161 The software will be upgraded, and this might lead to a few minutes of downtime. Thank you for your patience. Weekly feature rollout. https://status.novem.io/incident/545776 Tue, 15 Apr 2025 19:00:22 -0000 https://status.novem.io/incident/545776#9ef475fff31b30b0f0022160d6ddb3a9ab4f33b15b2ae567286d2869afcf417c The software will be upgraded, and this might lead to a few minutes of downtime. Thank you for your patience. Weekly feature rollout. https://status.novem.io/incident/542003 Tue, 08 Apr 2025 19:00:00 -0000 https://status.novem.io/incident/542003#78c8a027ba2372c1bb1f10a960c1282746e80d186ca6ce07299f184d541298b9 The software will be upgraded, and this might lead to a few minutes of downtime. Thank you for your patience. Quick restart https://status.novem.io/incident/539920 Fri, 04 Apr 2025 17:00:32 -0000 https://status.novem.io/incident/539920#122fa921dc5bb20ef8e55883cad61c146cab36af34e6800d83ed2ef03e04b505 To roll out a bug fix, we will be doing a quick restart of our services. Issues related to sharing https://status.novem.io/incident/540308 Wed, 02 Apr 2025 10:40:00 -0000 https://status.novem.io/incident/540308#fb42ab9a2aaa694d3ad267697d4b628d40685d7cc2c44693784315ec04456223 Regressions related to creation and deletion of shares have now been resolved and all services should be back to normal. Issues related to sharing https://status.novem.io/incident/540308 Wed, 02 Apr 2025 08:30:00 -0000 https://status.novem.io/incident/540308#86af176b6f69c1fcbc3d6731f5d8603c8b97d4eaaf1cc25ecfa43ee9bc44b5e2 We are experiencing some API failures related to create and deleting shares. Core plot and email functionality is not impacted. Weekly feature rollout. https://status.novem.io/incident/538168 Tue, 01 Apr 2025 19:00:00 -0000 https://status.novem.io/incident/538168#2649504944c161eddaa717c82d3f20d1502d07502876270e38338c3efd7c5085 The software will be upgraded, and this might lead to a few minutes of downtime. Thank you for your patience. System upgrades https://status.novem.io/incident/535135 Wed, 26 Mar 2025 22:45:50 -0000 https://status.novem.io/incident/535135#3745cdd88068603b174656a687806e68c5ad0d9abd554453389dcb41ed971795 We upgrade all production servers for novem.io to ensure systems are up to date with the latest operating system versions and security patches. Systems will experience intermittent downtime as services are restarted. Service update https://status.novem.io/incident/530342 Tue, 18 Mar 2025 18:00:00 -0000 https://status.novem.io/incident/530342#1694a96e2d211576d3c834af9d22c4c5e8dec7392f3fee2033c6889eb6207192 The software will be upgraded, and this might lead to a few minutes of downtime. Thank you for your patience. Degraded service https://status.novem.io/incident/529749 Mon, 17 Mar 2025 20:25:00 -0000 https://status.novem.io/incident/529749#86fe2e9507b2b118b97ca6db2f7b0dc60456ea670a35a10cbf958c30d3ceae0d Service has been restored, but we are awaiting confirmation from our service provider that the incident has been resolved. We will continue to monitor the situation. Degraded service https://status.novem.io/incident/529749 Mon, 17 Mar 2025 17:26:00 -0000 https://status.novem.io/incident/529749#5830fe750921e1da2016567551b843cc8ee81b0d455586b8f7ec2d4bc1586b09 We are currently experiencing issues with our mail services due to an internal node being down. This is caused by ongoing issues with our service provider. We are monitoring the situation and will provide updates as they become available. Thank you for your patience. Quick maintenance https://status.novem.io/incident/527249 Wed, 12 Mar 2025 20:40:00 -0000 https://status.novem.io/incident/527249#3a4a11727cfdf6c6cc13d6d5df311fd5ca5ce8bdadfc604df9f7011d1c17c7a8 A small update of services might lead to brief moments of unavailability. Weekly feature rollout. https://status.novem.io/incident/519362 Wed, 26 Feb 2025 18:00:00 -0000 https://status.novem.io/incident/519362#d79b8d6c992551d7755b256f1444b2cfc4eb1f358896e92b554fcc3584bc61c1 The software will be upgraded, and this might lead to a few minutes of downtime. Thank you for your patience. System upgrades https://status.novem.io/incident/518924 Tue, 25 Feb 2025 21:25:56 -0000 https://status.novem.io/incident/518924#b1c10d12596b5516c82b1fed247f9c9dee109a8c5567bacde3c389fb886ab4ef Maintenance completed System upgrades https://status.novem.io/incident/518924 Tue, 25 Feb 2025 20:00:08 -0000 https://status.novem.io/incident/518924#3f3f2a22c46eaa7a8f00292a4b75ee03c8d52e913e8c8a4e3cf4fb2fdf177848 We upgrade all production servers for novem.io to ensure systems are up to date with the latest operating system versions and security patches. Systems will experience intermittent downtime as services are restarted.